If you have any issues with a Demeter product and need to get in touch, please don't hesitate to contact us at firstname.lastname@example.org
All units come with one year factory warranty including parts and labor.
There is a US$85/hour bench fee (US$45 for pedals) for out-of-warranty repairs, plus the cost of parts.
1. Obtain a Repair Authorization Number.
|Contact us via our e-mail contact form or call us at 1-805-461-4100.|
2. Complete the Demeter Amplification Repair Form, including your Repair Authorization Number, your contact information, product details, and details of the problem(s) you are experiencing. Neglecting to include any of this information will delay your repair.
|Download the Repair Form: [ download ]|
3. Ship the unit back to the shop with a completed Demeter Amplification Repair Form. All shipping costs for out-of-warranty repairs are paid by the customer. Under warranty, we pay shipping costs to return the repaired unit to you.